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Communications

 

NEST is committed to keeping employers and members fully informed about their fund, our regular communication takes the following form:

 

Employee Statements

 

Every six months, active employee members receive NEST statements showing transactions for the financial year to date. These statements are very detailed and show account and entitlement balances, the dates contribuations were received and allocated, and the dates any claims against a members account were made. Members can track their account activity and download various reports and statements at all times via the internet.

 

Employer Statements

 

Every month, NEST sends employers a Contribution Statement. When employers claim from the fund they will receive a detailed claim advice. Whe trust income is paid to an emplyer's account a trust distribution advice is provided. Employers can track their account activity and download various reports and statements at all times via the internet.

 

General Communication

 

From time to time NEST communicates by post, facsimile, email, publication in the national or local paper, on our website or by any other means permitted by law to inform members and employers of relevant events or developments. In addition, employers and members with specific enquiries are free to contact NEST.

 

To assist NEST in meeting it's objective of exceptional service to participants, it is important that NEST members and employers provide current and updated contact information, including any changes of address, business name, the nature of business, contact information, employment agreements or awards.